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Introduction

Welcome to the Regular Quality Conversations section of the Toolkit.

As the name suggests these conversations happen more regularly!

These could be ad hoc conversations, check-ins and feedback. It can also be our planned ‘one to ones’.

121s

5 minutes

SLII 121 Conversation starters

Use these conversation starters to help you get what you need from your 121s with your manager.

2 minutes

Using a Coaching Approach – 121s

This article offers some ideas on how to use a coach approach in your 121s. It includes some questions to…

5 minutes

What does a great 121 look like?

This infographic shows you a suggested agenda for your 121 conversations and top tips to consider for a successful 121…

Feedback

60 minutes

Giving Feedback

This one-hour session will help you to understand what gets in the way of giving feedback, how to develop the…

60 minutes

Receiving Feedback

Join us for this one-hour session where we will explore the benefits of receiving feedback well and identify the triggers…

3 minutes

Feedback – or what your own eyes can’t see

This video introduces you to giving feedback to highlight blindspots that others may not have seen.

2 minutes

The AID Feedback Model

This infographic introduces you to AID - a simple tool to use to give feedback to anyone

5 minutes

Engaged Feedback Checklist (Brene Brown)

This checklist will help you to make sure you are in the right mindset before embarking on a feedback conversation

12 minutes

Giving Effective Feedback

This e-learning explains why effective feedback is one of the most cost-effective development tools. You will learn about the different…

Coaching Skills

12 minutes

Introduction to Coaching

In this e-learning module you will learn what coaching is and what it isn’t, why coaching is one of the…

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The Advice Trap

The Advice Trap is about changing your behaviour to stay curious.

N/A

The Coaching Habit

Bungay Stanier reveals how to unlock your peoples' potential with 7 questions.

15 minutes

Mastering Conversation

This article delves into the ingredients of great leadership conversations and offers thoughts on how leaders within organisations might take…

80 minutes

Dare to Lead – Brene Brown and MBS 

In this podcast you can listen to Brene brown in conversation with Michael Bungay Stanier. They talk about taming our…

5 minutes

Taming your advice monster Quiz

Are you curious to know which advice monster persona is your default? Take this short questionnaire to identify your advice…

12 minutes

10 ways to have better conversations

 In this insightful TED talk, Celeste Headlee shares 10 useful rules for having better conversations. "Go out, talk to people,…

15 minutes

How to tame your advice monster

This TED Talk introduces you to the idea of the advice monster and offers ideas on how to tame them.

60 minutes

Taming my advice monster

This one-hour session will focus on the advice monster metaphor, you will need to have watched Michael Bungay Stanier’s Ted…

60 minutes

Understanding my Coaching Mindset

This one-hour session will help you to focus in on your own mindset around coaching. It is recommended that you…

13 minutes

Using Coaching Models

In this e-learning module you will learn what coaching models are and how they can support a coaching conversation. The…

14 minutes

Coaching Essentials

In this e-learning module you will learn about the power of the mind and mindset, the essential knowledge skills and…